By requesting a FREE “Call Before Delivery,†the carrier will contact you approximately 24 hours before the estimated arrival of your order to schedule a delivery appointment using the phone number provided at checkout. Selecting this option may add an additional day to your order’s transit time. A 4-hour delivery window is typical; this may vary by carrier and shipping destination.

A “Call Before Delivery†is required for residential deliveries and recommended for businesses with irregular hours (Monday through Friday, 8:00 a.m. to 5:00 p.m). “Call Before Delivery†only applies to the item(s) in your order shipping via common carrier.

If the carrier misses the delivery appointment, they will reschedule it.

If a delivery is unable to be completed because a “Call Before Delivery†was not selected during checkout, the carrier may charge a redelivery fee in order to reattempt delivery. In these situations, we will contact you via email regarding the fee and charge the card on file if necessary, in order to avoid additional fees with the carrier.